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This page includes important information about how to use this course. Please review it carefully.

Getting Help with Cloudera OnDemand

For questions on the course content, including any issues with completing the hands-on exercise steps, please post in the course's discussion forum. This forum is monitored by our instructors and is the fastest way to get help with the course content.

Accessing the Hands-On Exercise Environment

Be sure to review the unit Hands-On Exercise: Accessing the Exercise Environment for instructions on how to access and navigate your hands-on environment.

For any technical issues with accessing the course content or the hands-on exercise environment, please contact ondemand@cloudera.com.

Supported Browsers

Our courseware works with HTML5 compliant browsers, including the current versions of Chrome, Firefox, Safari, and Internet Explorer 11 and above on Windows 8.1 and above. If you are using a version of Windows prior to 8.1, we recommend using an alternate browser instead of Internet Explorer. Please ensure that both cookies and Javascript are enabled.

Quizzes and Course Completion Certificates

Course completion certificates are issued to students who have a grade of 75% or better in the course. Grades are based on answers to the quiz questions at the end of each course section.

You can check your current grade and quiz progress on the Progress page. Your course grade is an average of your quiz scores. For example, if you have done four quizzes, and your scores were 60%, 80%, 70%, and 100%, then your course grade will be 77.5%.

You are only allowed one attempt to answer a quiz question, so please make sure to watch the videos and do the hands-on exercises in the course section before attempting the quiz!

Course completion certificates are mailed to your registered email address automatically when you reach a grade of 75% or better in the course. You can also download your course certificates at any time from your Learner Dashboard at https://university.cloudera.com/user/learning/achievement. If you believe you should have received a certificate and have not, please email ondemand@cloudera.com.

Note that receiving a certificate does NOT affect your access to the course. You will continue to have access to the course materials until the end of your subscription.